Refund policy

Refund Policy

Last Updated: October 2026

Overview

We do not offer returns or exchanges for change-of-mind purchases, sizing issues, or incorrect orders placed by the customer. However, if your order arrives damaged, defective, or incorrect, we’re committed to making it right.

Please contact us within 14 days of delivery with your order number and clear photos of the issue. Once reviewed, we may offer a refund or replacement, depending on the situation.

In most cases, customers will not be required to return damaged items. Once a claim is approved, we will arrange the appropriate resolution.

Additional Policy Notes

• Claims for damaged, defective, or incorrect items must be submitted within 14 days of delivery

• Refunds are issued to the original payment method

• We reserve the right to deny claims that fall outside this policy

• Policies may be updated at any time without prior notice