Terms of service

Terms of Service

Last Updated: October 2026

Overview

This website (the "Site") is owned and operated by Oketo Design, LLC ("Oketo Design," "we," "us," or "our"). The Site is provided to you subject to your acceptance of these Terms of Service ("Terms").

By accessing or using any part of the Site, including purchasing products through our online store, you agree to be bound by these Terms. If you do not agree to all of the Terms, you may not access the Site or use any services.

These Terms apply to anyone who accesses or uses the Site.

Oketo Design, LLC reserves the right to update, modify, or replace any part of these Terms at any time. Updates will be posted on this page, and your continued use of the Site constitutes acceptance of any changes.

Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or country of residence.

You may not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction when using the Site.

A breach of any Terms may result in termination of your access to the Site.

Products & Services

Oketo Design, LLC operates an online retail store offering products such as enamel pins, keychains, apparel, and accessories.

Certain items may be produced on demand through trusted production partners.

Because of this, product availability and processing times may vary.

We reserve the right to modify or discontinue products at any time without notice.

Orders & Acceptance

All orders placed through the Site are subject to acceptance and availability.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

• suspected fraud

• errors in pricing or product information

• inventory discrepancies

• payment authorization issues

If an order is cancelled after payment has been processed, a refund will be issued to the original payment method.

Pricing & Product Information

We strive to display accurate product descriptions, images, and pricing. However, errors may occasionally occur.

Oketo Design, LLC reserves the right to correct any errors or inaccuracies and to update product information at any time without prior notice.

Prices and product availability may change at any time.

Billing & Payment

You agree to provide accurate and complete purchase and billing information for all orders.

Payments are processed through secure third-party payment processors. We do not store full payment card details on our servers.

We reserve the right to limit or cancel orders that appear to be placed by resellers, distributors, or fraudulent parties.

Shipping

Orders are prepared and shipped through a combination of our internal processes and trusted production partners.

Shipping times shown at checkout are estimates and may vary depending on product availability, production time, and shipping carrier conditions.

Oketo Design, LLC is not responsible for delays caused by shipping carriers, customs processing, or circumstances outside of our control.

Additional details about delivery timelines can be found in our Shipping Policy.

Returns & Refunds

We do not offer returns or exchanges for change-of-mind purchases, sizing issues, or incorrect orders placed by the customer.

If an item arrives damaged, defective, or incorrect, customers may contact us within the timeframe outlined in our Refund Policy to request assistance.

Customers are responsible for reviewing product descriptions and sizing information carefully before placing an order.

Intellectual Property

All content on this Site — including text, branding, logos, graphics, and site design — is the property of Oketo Design, LLC, unless otherwise stated.

Certain images or product photos may be provided by production partners or licensed sources and remain the property of their respective owners.

Content from this Site may not be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission.

Third-party trademarks displayed on the Site remain the property of their respective owners.

User Submissions

If you submit comments, feedback, reviews, suggestions, images, files, or other materials to Oketo Design, LLC, you grant us the right to use, reproduce, modify, and publish such content for the purpose of operating and improving our services, without compensation.

You agree that submissions will not:

• violate the rights of third parties

• contain unlawful, harmful, or misleading material

• include malicious code, software, or other harmful content

You remain responsible for the content you submit through contact forms or other features of the Site.

Third-Party Links

The Site may include links to third-party websites. These links are provided for convenience only.

Oketo Design, LLC does not control or assume responsibility for the content, privacy policies, or practices of third-party websites.

Use of third-party websites is at your own risk.

Disclaimer of Warranties

The Site and all products and services are provided on an "as is" and "as available" basis.

Oketo Design, LLC makes no warranties, express or implied, regarding the operation of the Site or the availability of products.

Product information is provided for general reference only. Customers are responsible for reviewing product descriptions, sizing guides, and care instructions prior to purchase.

Limitation of Liability

To the fullest extent permitted by law, Oketo Design, LLC shall not be liable for any indirect, incidental, or consequential damages resulting from the use of the Site or purchase of products.

This includes, but is not limited to:

• loss of data

• loss of business

• delays in shipping

• reliance on information displayed on the Site

Some jurisdictions do not allow certain limitations of liability, so these limitations may not apply in all cases.

Indemnification

You agree to indemnify and hold harmless Oketo Design, LLC and its owners, team, partners, and service providers from any claims or demands that arise from your use of the Site or from violating these Terms.

Privacy

Your submission of personal information through the Site is governed by our Privacy Policy.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States and the State of Illinois, without regard to conflict of law principles.

Contact Information

If you have questions about these Terms, please contact us through this form or using the information provided below:

Email: oketodesign@gmail.com

Business Correspondence:

Oketo Design, LLC

7000 West Forest Preserve Dr #1049

Norridge, IL 60706

Acceptance of Terms

By using this Site, you acknowledge that you have read, understood, and agreed to these Terms of Service.